If you notice a technical issue on the website, please report it to the Support Team. They will transfer the information to the Tech Team.
If a technical failure occurs, please:
🔹 Make sure your browser version is up-to-date: we recommend using the latest version of the Google Chrome browser on your desktop or laptop.
🔹 Clear your browser cache and cookies. Please follow the link to check the instructions on how to do this.
🔹 Try to open the site in incognito mode.
🔹 If the recommendations above do not affect the operation of the website, please send all details about the problem to the Support.
What information can help us to solve the problem faster?
1. The name of the section or service of the website you have difficulties with.
2. The name of your browser and its version.
3. Profile IDs of other website users. If the problem is the same for all your messages or mails, please include this information in your request as well.
4. The video or screenshot of your screen that demonstrates the problem. The screenshot must show the entire screen of your device, including the address bar of the browser and the command line.
How to open the command line (Console)?
To open the developer console window on Chrome, use the keyboard shortcut Ctrl+Shift+J (on Windows) or Cmd+Option+J (on Mac). You can use the Chrome menu in the browser window, select the option "More Tools," and then select "Developer Tools."